Last updated: 17 October 2026
This policy explains what personal information Gilibuddy collects when you visit our website, book a ride or contact us, and how we use it.
Who we are
Gilibuddy is a bicycle and e-scooter rental on Gili Trawangan, Gili Indah, North Lombok, Indonesia. If you have any questions about your personal information, message us on WhatsApp (+62 853-5381-8599).
What information we collect
- Booking details: when you book online, our booking system (Pulau Rental) collects your name, contact details, rental dates and the vehicle you choose.
- Messages: when you contact us on WhatsApp or through the contact form (which opens WhatsApp), we receive the information you choose to send.
- Identification: at pick-up we ask to see a valid ID or passport to confirm who is renting.
- Website data: our hosting provider may keep standard technical logs (such as IP address and browser type) to keep the website secure and working.
Cookies and tracking
Our website does not show ads and does not use advertising or tracking cookies. It only stores a small amount of data in your browser for a few minutes (for example, the vehicle list) so pages load faster. This data stays on your device.
How we use your information
We do not sell your personal information.
- To confirm and manage your booking, pick-up, delivery and return.
- To answer your questions and keep you updated about your rental.
- To keep our vehicles and customers safe and to meet legal obligations.
Services we use
These services handle data under their own privacy policies.
- Pulau Rental for online bookings.
- WhatsApp (Meta) for messages.
- Netlify for hosting this website.
- Google Maps and Google reviews, shown on some pages.
How long we keep it
We keep booking and message details only as long as we need them for your rental, for our records, or as required by law.
Your choices
You can ask us to see, correct or delete the personal information we hold about you. Just message us on WhatsApp (+62 853-5381-8599).
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.